Retail Store Manager - Palmerston

Role

As Store Manager for Oscar Wylee in The Plaza Shopping Centre, your role will be to lead and inspire your team to deliver remarkable results and oversee day‑to‑day store operations.

You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store.

Key Responsibilities

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands‑on support in‑store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

About You

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