Retail BPO Team Lead (Cebu City)

Experience: Minimum of 2 years as a team lead in a BPO setting (retail experience is a significant advantage).
Education: Completion of at least 2 years in college (no remaining/failed subjects).

TASQ Staffing Solutions • cebu city, central visayas • Posted June 21, 2026

About the Role

Retail Team Lead (Cebu City)  Account Type:  Retail (Voice Support) 
Location:  100% Onsite (Cebu) 
Schedule:  24/7 Operations (Shifting Schedules) 
Start Date:  Immediate 
Candidate Profile  We are looking for a dynamic leader to drive results in our retail voice account. 
Experience:  Minimum of 2 years as a team lead in a BPO setting (retail experience is a significant advantage). 
Education:  Completion of at least 2 years in college (no remaining/failed subjects). 
Core Responsibilities  As a team lead, you will be responsible for the growth and performance of your direct reports through: 
Performance Oversight:  Monitoring daily metrics and ensuring the team meets operational efficiency and quality standards. 
People Development:  Providing regular coaching, constructive feedback, an...
        