Retail Assistant Store Manager

Step into the heartbeat of performance retail where every customer, every stride, and every sale counts. This role puts you right in the action on the shop floor, balancing hands-on customer service with real responsibility for sales, stock, operations, and leading the team when the Store Manager is away.

• Customer Service & Sales
• Bring energy to the floor and keep customers at the centre of every decision.
• Greet and acknowledge every customer within 30 seconds and set the tone for a great in-store experience
• Follow defined customer service procedures to deliver confident, knowledgeable service
• Use strong product and technical knowledge to identify customer needs and match them with the right footwear, apparel, and accessories
• Drive sales by closing the sale, securing add-on products, and aiming to turn shoppers into loyal brand fans...