Retail Assistant Store Manager (KLIA2)

Job Summary

We are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. The Executive of Maxis Centre is the store’s second person in command and will focus on driving operational excellence to deliver an unmatched customer experience at retail. Responsibilities include managing store performance, creating a conducive customer journey, ensuring speedy and effective resolutions, and maintaining quality and compliance with standard policies and procedures.

Responsibilities

• Drive operational excellence by creating a customer‑centric journey that leads to quick and effective resolutions for customers and promotes self‑serve options.
• Ensure seamless operations in terms of cash, inventory, floor layout and in‑store merchandising management.
• Lead, motivate, engage and develop the team to foster a great service and performance culture.
• Manage in‑store customer exp...