Restaurant Operations Manager

Phoenix Recruitment • Johannesburg, Gauteng • Posted June 21, 2026

About the Role

Celebrated Café and brunch destination based in Rosebank is looking for a Restaurant Operations Manager to oversee both Front & Back of House operations.
 
The Operations Manager will play a key role in maintaining the highest standards of service, quality, and customer satisfaction. This position requires strong leadership, organizational skills, and a commitment to delivering a superb dining experience.

Duties:
 
Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front-of-house personnel, to ensure exceptional customer service and a positive work environment.
Optimize restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs.
Ensure a high level of customer satisfaction by...