Restaurant Operations Lead: Service, Training & Growth

The Restaurant Supervisor will be responsible for managing day-to-day operations, supervising staff, maintaining quality and hygiene standards, and ensuring smooth service delivery. This role requires strong leadership, communication, and problem-solving skills to create a positive customer experience and support business growth.

RESPONSIBILITIES

• Supervise daily restaurant/store operations to ensure efficient workflow.
• Lead, train, and motivate team members to deliver outstanding customer service.
• Monitor staff performance and provide coaching when needed.
• Ensure cleanliness, hygiene, and food safety standards are maintained at all times.
• Manage opening and closing procedures of the restaurant/store.
• Handle customer inquiries, complaints, and resolve issues professionally.
• Monitor inventory levels, stock usage, and coordinate replenishment.
• Support recruitment, onboarding, and training o...