Restaurant Captain

The Restaurant Captain supervises front-of-house operations to ensure smooth service and excellent customer experience. This role leads the service team, coordinates with the kitchen, and maintains high service standards.

• Supervise and coordinate daily front-of-house restaurant service operations to ensure efficient workflow and customer satisfaction
• Lead and guide service staff to deliver consistent, high-quality customer service aligned with brand standards
• Address and resolve guest feedback promptly to enhance overall dining experience
• Verify order accuracy and ensure timely delivery of food to customers
• Maintain cleanliness, hygiene, and service standards throughout the restaurant environment
• Assist in training service staff and monitor their performance to support continuous improvement

• Experience in ...