Resident/Crisis Response Advocate

YWCA York • York, Pennsylvania • Posted July 02, 2026

About the Role

Summary:

Responsible for the operation of the YWCA York’s Emergency Shelter facility when on duty. The work involves providing support and presenting options to residents and clients in a trauma-informed manner. Must be dedicated to the mission of YWCA York.

Starting Salary: $16.00/per hour

 Essential Duties and Responsibilities: 

  •  When on duty: Responsible for the security of the building, contents of the building, and the well-being of building occupants. Must hold scheduled fire evacuation drill monthly and orient new residents to evacuation procedures. 
  • Conduct intakes, answer the hotline, and perform hospital accompaniments as needed. 
  • Provide support services, information, and referrals. Oversee shelter clients and enforce the rules and regulations of YWCA York Emergency Shelter. Case reviews are held at every shift change. 
  • Participate in house meetings, staff meetings, and direct service meetings. 
  • Work w...