Resident Liaison Officer

Resident Liaison Officer

RLOul_1781171013 Posted: 11/06/2026

Resident Liaison Officer
Covering Luton, St Albans & Cambridge
Permanent
£32K + £4,560 car allowance

Overview:
We are currently seeking an experienced Resident Liaison Officer to join a busy team covering Luton, St Albans & Cambridge This role will focus on kitchen and bathroom refurbishment projects within occupied properties, acting as the key point of contact between residents, contractors, and the wider project team. This is an ongoing temporary role with strong potential to become permanent.

Key Responsibilities:

Act as the primary point of contact for residents during kitchen and bathroom works

Build and maintain positive relationships with residents, ensuring clear communication throughout project delivery

Conduct pre-start visits to explain works, timelines, and address any concerns

Manage resident expectations and ha...