Resident Liaison Officer

Lawtech Group • Leicester, England • Posted July 08, 2026

About the Role

Role Overview:

Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast.

Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company.

Your key responsibilities are:

  • Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.
  • Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.
  • Maintain working relationships with client representatives to reduce duplication and ensure consistency of inform...