Reservations Agent: Guest Experience & Upsell

IHG Hotels & Resorts • george town, penang • Posted June 22, 2026

About the Role

IHG Hotels & Resorts in George Town, Malaysia, is seeking dedicated staff to ensure exceptional guest experiences. Responsibilities include maintaining high standards of grooming, processing reservations through various channels, and being a friendly face for guests. Join us to create memorable moments for our customers.

Ideal candidates should have strong service knowledge and be ready to assist with ad-hoc duties as needed. A commitment to professionalism and teamwork is essential.

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