About the Role
Company Description
Job Description
Maximize room bookings by delivering a pleasant and efficient reservations service. Ensure that reservations are dealt with effectively, while maximizing revenue. Facilitates the functioning of and / or oversees the functioning of Sales Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties. Promptly answer all requests for reservations and record them accurately Constant upkeep of Opera Reservations system through updating of rates systems, validity dates, mail messages, availability control Check no shows from previous day and give details to Reservation Executive for processing and follow up Ensure all reservations loaded into the PMS system are up to date Closely scrutinise reservations relating to regular clients to ensu...