Representative II, Customer Service Operations - Voice

Cardinal Health • Philippines, Metro Manila • Posted June 27, 2026

About the Role



Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

  • 1-3 years of experience
  • Completed at least 2yrs in college
  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems

    • Candidates who are back-to-work, people with disabilities, without a college degree, a...