Representative - Customer Service (1yr) FullBenefits

Wesco • Singapore, Singapore • Posted June 08, 2026

About the Role

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

  • Order Processing - commerical invoice & packing list creation, including system GI
  • Handling local transportation and arranging international shipments for both import and export

  • Some knowledge on incoterms

  • Qualifications:
  • High School/Diploma/Degree or Equivalent 
  • 2-4 years of relevant experience
  • Solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate both verbally and in writing