Remote Technical Support Specialist - 24/7 Shift

GXBank is hiring a Technical Support Specialist in Petaling Jaya. The role involves resolving technical issues, supporting product launches, and improving product reliability. Candidates should have at least 2 years of experience in technical support, strong problem-solving skills, and be fluent in both English and Malay.

The position includes responsibilities in leading incident calls, collaborating with engineering, and providing training documentation. Familiarity with tools like Jira and Slack is essential, along with knowledge in mobile operating systems.