Remote Systems Analyst — MSP IT & Cloud Support

FusionTek is seeking a Helpdesk Technician II to join our team in Cape Town. This fully remote role involves providing quality technical support to clients while managing escalated support tickets and enhancing our infrastructure.

Ideal candidates will have 3-5 years of IT support experience, proficiency in Windows 10/11 and macOS, and hold relevant certifications. The position offers competitive compensation and a comprehensive benefits package.