(REMOTE) Supervisor, Human Resources Shared Services (HRSS) Tier 1 Contact Center Operations & Case Management
Trinity Health • Livonia, Michigan • Posted April 07, 2026
About the Role
Employment Type:
Full timeShift:
Description:
Frontline, department-based role that supervises daily functions of assigned area(s). Provides clear direction & manages / advances people, processes, structures & / or programs that support direct / indirect care. Demonstrates behaviors in alignment with culture & creates / supports comprehensive strategies & measures progress to achieve desired outcomes.Essential Functions
Our Trinity Health Culture:
Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus:
Responsible for the daily operations & the oversight of staff.
Supervisors work in collaboration with department managers to manage staff & department effectively.
Participates in & contributes to the performance management/review process.