Remote Sr Manager, eCommerce Experience & Content, Kay

REMOTE Opportunity
OR
HYBRID Opportunity in Northeast, OH or DFW, TX

The Sr Manager, Ecommerce Experience and Content is responsible for driving measurable improvements in onsite performance, with a primary focus on conversion rate, customer engagement, and revenue growth. This role leads the strategy and execution of core onsite experiences across navigation, PLP, PDP, and content, internal search, leveraging data, testing, and customer insights to continuously optimize the digital journey. This individual will act as the owner of conversion performance, partnering cross-functionally with Merchandising, Marketing/Creative, Analytics, and Product to deliver impactful, customer-centric experiences.

Responsibilities

Lead the end-to-end digital site experience across Kay and Kay Outlet, ensuring a cohesive, customer-centric journey that drives engagement, conversion, and revenue

Own the execution of onsite brand strategy, ensuring the site e...