Remote Service Desk Analyst - Bot Monitoring & Automation
Hubtek LLC Colombia • workfromhome, caldas • Posted June 23, 2026
About the Role
Hubtek LLC Colombia is looking for a Service Desk Analyst Level I to manage the automation of bots and ensure they run according to the scheduled plan. You will be responsible for monitoring bot performance, responding to service desk tickets, and ensuring compliance with service level agreements.
The role requires a technical or similar degree, experience with Automation Anywhere and SQL server, and good English skills. This remote position operates on a weekly shift rotation and offers various perks.
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