Remote Service Delivery Lead — Africa (Network Engineer)

Ciena is seeking a Service Delivery Manager for Africa with a focus on network engineering and service delivery development. This hands-on role requires 5+ years of experience in service delivery and project management, ensuring customer engagement and technical solution alignment.

Key responsibilities include managing service delivery expectations, coordinating cross-functional teams, and contributing to presales discussions. The ideal candidate will demonstrate strong communication skills and the ability to operate autonomously in a remote environment.