Remote Senior CSM, EMEA — Strategic Enterprise Accounts

A cybersecurity firm in Spain is seeking a Senior Customer Success Manager to manage relationships with C-level executives across complex accounts. You will focus on value realization and retention, utilizing your 7+ years of experience in customer success, particularly in SaaS. Proficiency in ERP systems like SAP or Oracle is crucial, along with fluency in German. The successful candidate will drive customer initiatives and identify expansion opportunities while ensuring high retention rates.
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