Remote Process Improvement Director

Job Description

Job Description

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Oversee and support the daily operations of all patient financial services (PFS) functions, including billing, follow-up and collections, cash posting and all Patient Access areas.
• Work closely with other departments (HIM, Case Management, Information Technology, Clinics, etc.) to streamline procedures that will help ensure correct billing to patients and payers in a timely manner, thereby expediting Clinic receivables.
• Oversee the work schedule and direct changes in priorities and schedules as needed to ensure work is completed in an efficient and timely manner and to improve the department’s performance and service.
• Implement a Quality Assurance program for PFS functions and monitor staff and team performance, making changes, when required, to support accurate billing to payers and patients in a timely manner and compliance with laws and ...