Remote Markets Agent (Ciudad de México)

This is a remote position.

DriveWhip is a mobility provider in the Washington, DC area, with offices in multiple cities, including Atlanta, that leases/rents vehicles to Uber, Lyft and other On-Demand or rideshare drivers. As a ground floor member of an exciting new company, all associates will be tasked with a variety of responsibilities. An appreciation for the pros and cons of start up culture is a must.

Our goal is to deliver superior customer service, respect, expertise and responsiveness to our customers. As stewards of our company, you will be responsible for awarding every customer with a positive rental experience.

Guide customers through vehicle setup prior to pickup and ensure all required documentation is completed and submitted after pickup. Update internal systems accurately with customer, vehicle, and service information. Receive, document, and manage customer‑reported issues including mechanical concerns, tire repairs or r...