Remote IT Help Desk Pro (L1) — Global Support

Freelanceshop • petaling jaya, selangor • Posted June 06, 2026

About the Role

Freelanceshop is seeking a Remote IT Help Desk (L1) Support Specialist to join our dynamic global support team in Malaysia. In this role, you will be the first point of contact for IT support, troubleshooting various technical issues while ensuring high-quality assistance for internal employees and clients.

The ideal candidate should have 1-3 years of experience in IT support, a strong understanding of operating systems, and excellent communication skills. Benefits include a competitive salary, health insurance, and professional development opportunities.

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