Record to Report Service Excellence & Project Manager

Record to Report Service Excellence & Project Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Record to Report Service Excellence & Project Manager

Key Responsibilities

• Obtain annual project requirements and prioritize projects based on specific service lines.
• Collaborate with key users to validate project objectives and business cases.
• Conduct post-project analysis and track productivity to evaluate project delivery.
• Gather information on system operation issues and collaborate with technical team to resolve them or incorporate them into system enhancement plans.
• Forecast and control capital expenditures.
• Foster a culture of continuous improvement and spearhead efforts to enhance efficiency and ensure compliance.
• Monitor project delivery to ensure compliance with target SLA/KPI for the service line.
• Facilitate Lean Six Sigma training a...