Receptionist/Admin Assistant

JOB PURPOSE

To provide a reception and switchboard service to all visitors, staff and callers, maintaining an efficient, professional and friendly service.

To develop a knowledge of the range of Child and Adolescent Service (CAMHS) in order to locate colleagues and direct calls with minimum delay.

To support the manager and the administrative team with general administrative functions as required.

To project the professional image of the business through demonstrating excellent customer care in all activities.

DIMENSIONS

First point of contact for CAMHS for young people, carers, staff and people external to the Trust, either face‑to‑face or by telephone or email.

CORE KEY RESPONSIBILITIES

Meet young people, relatives, and visitors in a friendly and professional manner, assisting them with enquiries and directing or escorting them to their destination as required.

To deal competently and discreetly with ...