Receptionist-Office Associate-Client Concierge

Confidential • New York, New York • Posted June 12, 2026

About the Role

Description 
Client Concierge (2026-29)
SUMMARY
Serves as the first point of contact for clients and visitors, delivering a high-quality, professional experience at AAA hearing facilities. Manages front-of-house operations, ensures seamless execution of in-person hearings, and supports business development initiatives during non-hearing periods.

This position is a fully-onsite position; candidates must within 125 miles of our New York City, NY office location.

New York, NY: $72,200 - $76,500

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a...