Reception Team Member

Novotel Hotels • leeds, england • Posted June 15, 2026

About the Role

Reception Team Member

First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What Is In It For You

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!

What You Will Be Doing

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Qualifications

  • 1 year experience in a customer facing role
  • Service focused personality is essential
  • Prior experience working with Opera or a relate...