Reception Manager, Tromsø, Norway

Overview

Our client is a unique glass lodge resort located in the heart of Northern Norway, offering unforgettable experiences surrounded by stunning natural landscapes and the magic of the Arctic. Their concept blends comfort, unique experiences, and nature — creating a truly special place to stay and work.

Position: Reception Manager, starting 1 July 2026 through end of April 2027.

Key Responsibilities

• Manage daily reception operations and ensure exceptional guest experiences.
• Lead, motivate, and direct the front office team.
• Handle guest inquiries, requests, and complaints professionally.
• Maintain high standards of presentation and service.
• Ensure smooth communication between departments.
• Adapt quickly to changing situations and operational needs.
• Meet deadlines and solve problems efficiently, often under pressure.

Qualifications

• Has experience ...