Receivables, Collections / Office Support

About Us: Wilson's NAPA Auto Parts is a family-owned company committed to providing excellent customer service, dependable support, and a positive team environment. We take pride in helping our customers, supporting our employees, and building long-term relationships in the communities we serve.

Job Summary: We are looking for a dependable and professional Office Assistant with a strong customer service mindset and the confidence to assist with accounts receivable collection calls. This position will focus primarily on contacting customers regarding past-due balances, providing account support, answering questions, documenting conversations, and helping maintain accurate receivable records. The ideal candidate is organized, courteous, detail-oriented, and comfortable communicating with customers in a clear and respectful manner.

Key Responsibilities:

Make professional, custom...