Reactive Planner

ISS • Surrey, England • Posted May 30, 2026
About the Role

Job Description
The Reactive Planner plays a key role in ensuring reactive and planned maintenance calls are processed from start to finish. Working closely with internal teams, subcontractors, and clients, you will manage work orders, raise purchase orders, coordinate attendance, and maintain accurate system records. You will also support reporting, compliance documentation, and customer communication while adhering to company processes, health and safety requirements, and service level agreements.
Key Responsibilities
Coordinate reactive and PMC tasks received from internal teams and customers
Receive, progress, and update work orders through the CAFM system
Raise purchase orders and manage the approval process for subcontracted work
Arrange quotations, scheduling, and site attendance with subcontractors
Manage task queues, including prioritisation and triage of works
Monitor completion, docume...
        