RAM Center Assistant

Description

This Position serves as the first level of contact for the constituencies served by the RAM Registration and Financial Center. It entails clearly and concisely disseminating information regarding policies, procedures, and Registration and financial information to all those who inquire in person, via telephone, and online.Competencies: Strong customer service, problem solving, and analytical skills. Fluency in operation of computers and job-related software programs, skill in intrapersonal relationships, and effectively communicating with internal and external constituents. This position works daily with the RAM Center Manager, RAM Assistants, and functional offices within the center. Physical presence in the center is vital. Primary/Principal Responsibilities:Service Delivery

Provide effective and comprehensive customer service to Suffolk University students and families through in person, email, and phone inquiries for Student Accounts...