Quality Management Specialist (Call Center) - Spanish Speaking
Washington Suburban Sanitary Commission (WSSC) • Laurel, MD • Posted July 08, 2026
About the Role
Position Information
Functional TitleQuality Management Specialist (Call Center) - Spanish Speaking
Recruitment Category TypeStandard
Functional CategoryCustomer Service
GradeGS.14
FLSA StatusExempt
Requisition Number26-0226
Number of Vacancies1
Job LevelNon-Management
Job CodeN/A
Job Description Summary
Organization NamePerformance & Productivity
Reports toSection Manager, Customer Service Training and Quality Management
Full or Part TimeFull Time
If Part Time how many hours per week
Regular or TemporaryRegular
Position End Date (if temporary)
Work Schedule
Monday to Friday 8:00 a.m. to 5:00 p.m.
Position LocationLaurel
Position Summary Information
General Summary
TheQuality Management Specialistis responsible for designing/updating, monitoring, reporting and maintaining the customer ...
Functional TitleQuality Management Specialist (Call Center) - Spanish Speaking
Recruitment Category TypeStandard
Functional CategoryCustomer Service
GradeGS.14
FLSA StatusExempt
Requisition Number26-0226
Number of Vacancies1
Job LevelNon-Management
Job CodeN/A
Job Description Summary
Organization NamePerformance & Productivity
Reports toSection Manager, Customer Service Training and Quality Management
Full or Part TimeFull Time
If Part Time how many hours per week
Regular or TemporaryRegular
Position End Date (if temporary)
Work Schedule
Monday to Friday 8:00 a.m. to 5:00 p.m.
Position LocationLaurel
Position Summary Information
General Summary
TheQuality Management Specialistis responsible for designing/updating, monitoring, reporting and maintaining the customer ...