Quality Improvement Lead - Lifestyle, Feedback & Complaints

Quality Improvement Lead- Lifestyle, Feedback & Complaints
Permanent Part-Time (0.8FTE)
Based in Launceston or Hobart Tasmania with statewide travel required

Who we are

OneCare is a not-for-profit aged care organization, founded on the principles of compassion, respect and dignity for the individual. We take a holistic approach to the provision of our services, treating each resident and consumer as a whole person' with regard to the design and delivery of their individual care and well-being. We have a rich history and have been providing residential aged care for more than 40 years.

What we need

Working as part of the Quality Team, the role has a practical implementation focus. It supports sites to translate complaints, compliments, resident and representative feedback, lifestyle data, consumer engagement outcomes, quality data and internal assessmen...