Quality Assurance Specialist

EECU • Fort Worth, Texas • Posted June 13, 2026

About the Role

Join EECU as a Financial Center Quality Assurance Administrator!

At EECU, we’re passionate about delivering top-tier service—and we’re looking for a detail-driven, collaborative individual to help us raise the bar even higher. As a Financial Center Quality Assurance Administrator, you’ll partner closely with our frontline teams to ensure exceptional member experiences and operational excellence.

If you thrive in a fast-paced environment, enjoy problem-solving, and have a sharp eye for quality and service, we’d love to meet you!

What You’ll Do:

  • Partner with Financial Centers: Support frontline staff and leadership in maintaining high standards of service, policy adherence, and operational accuracy.
  • Perform Quality Reviews: Conduct thorough reviews of new account and loan documentation to ensure accuracy, completeness, and compliance with credit union policies and regulations.
  • Monitor Risk and Compliance