Quality Assurance Executive (Cleaning Industry)
BESTWAY CLEANING SERVICES PTE LTD • singapore, singapore • Posted June 27, 2026
About the Role
Job Description & Responsibilities:
- Ensure all cleaning operations strictly follow company Standard Operating Procedures (SOPs) and industry standards
- Conduct routine and random site inspections to assess cleanliness, hygiene standards, and staff performance
- Maintain comprehensive records of inspection results, issues identified, and actions taken
- Report service gaps and operational issues promptly to the Resident Manager and Operations Team
- Collaborate with the Operations Team to implement corrective and preventive actions (CAPA)
- Identify recurring issues and support continuous process improvements to enhance cleaning quality
- Assist in reviewing and updating SOPs as needed
- Provide on-the-ground support during audits or client site visits
- Recommend and coordinate retraining sessions for cleaning staff when quality standards are not met
- Participate in onboarding and trainin...