Quality Analyst ( US/UK Banking Experience ONLY )

Quality Analyst – UK Financial Customer Service

Location: Eton Centris, Quezon City

Work Setup: 100% Onsite

Schedule: Shifting Schedule (UK Hours)

Employment Type: Full-Time

Start Date: ASAP

Compensation & Benefit

• sUp to PHP 48,000 Basic Salary (depending on experience
• )PHP 2,400 Allowanc
• ePHP 40,000 Joining Bonu

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Job Summa

ryWe are seeking an experienced Quality Analyst to support our UK Financial Customer Service operations. The successful candidate will be responsible for monitoring customer interactions, conducting quality evaluations, providing coaching and feedback, and driving continuous improvement initiatives to enhance customer experience and operational performanc