Quality & Aftersales Manager

Quality & Aftersales Manager We are looking for an experienced Quality & Aftersales Manager to join an established family-owned business in Leeds. Our client is a leading manufacturer and supplier of electrical power distribution equipment and pioneers of super low loss amorphous transformer technology. The Quality & Aftersales Manager is responsible for ensuring that products and services meet established quality standards while delivering an exceptional post-sale customer experience. This role oversees quality control processes, manages customer support and warranty functions, and drives continuous improvement initiatives to enhance customer satisfaction and operational performance. Develop, implement, and maintain quality/business management systems and procedures.ie CAQ,APQP,PDM etc. Monitor product/service quality and ensure compliance with industry standards and regulations. Continual development of the quality system ensuring that the quality management system conforms to the re...