QA Supervisor: Lead Quality & Process Improvement
Teleperformance USA • petaling jaya, selangor • Posted June 13, 2026
About the Role
A global service provider is seeking a Quality Assurance (QA) Supervisor in Petaling Jaya, Malaysia. The role involves overseeing QA staff, ensuring adherence to quality policies, and conducting performance analysis. Candidates should have strong customer service and problem-solving skills, along with the ability to review and analyze metrics. This position is pivotal for maintaining quality standards and achieving team goals.
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