QA Analyst - Bilingual (English/Cantonese) - Call Center

Teleperformance is seeking a qualified QA professional in Malaysia with at least 1 year of experience in call centers. Candidates should have a Bachelor’s degree or equivalent diploma and proficiency in both English and Cantonese. Responsibilities include conducting root cause analysis, QA evaluations, and acting as a Subject Matter Expert. The role requires the ability to work on rotational shifts and preferably to start immediately.
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