PSHSA Manager for Service Operations
Public Services Health & Safety Association • toronto, on • Posted July 09, 2026
About the Role
Enhance health service delivery as the PSHSA Manager for Service Delivery and Resourcing. Lead with a focus on customer satisfaction, operational excellence, and a culture of continuous improvement.
In this full-time temporary role, you will lead efforts in service delivery optimization spanning Health, Safety, and Wellbeing initiatives. Collaborate with senior leadership to identify opportunities and execute strategies that align with organizational priorities. Your data-driven approach will enhance outcomes for both clients and employees.
Key Responsibilities:
• Optimize HSW program delivery ensuring high-quality standards
• Identify and implement operational improvements for efficiency
• Forecast resource needs to maintain service levels
• Supervise the contract trainer program from onboarding to oversight
• Drive new business opportunities and client engagement activities
Requirements:
• Post-secondary education with five years of experience
• Strong l...
In this full-time temporary role, you will lead efforts in service delivery optimization spanning Health, Safety, and Wellbeing initiatives. Collaborate with senior leadership to identify opportunities and execute strategies that align with organizational priorities. Your data-driven approach will enhance outcomes for both clients and employees.
Key Responsibilities:
• Optimize HSW program delivery ensuring high-quality standards
• Identify and implement operational improvements for efficiency
• Forecast resource needs to maintain service levels
• Supervise the contract trainer program from onboarding to oversight
• Drive new business opportunities and client engagement activities
Requirements:
• Post-secondary education with five years of experience
• Strong l...