Project Manager - ServiceNow
Enterprise IT • Australia, Western Australia • Posted June 28, 2026
About the Role
Senior Project Manager – ITSM Transformation (ServiceNow)
🕒 12-month fixed-term | Hybrid | Sydney, Perth, Brisbane or Melbourne based
About the Role
Lead a major enterprise ITSM transformation, replacing a legacy platform with ServiceNow. This is a high-impact program focused on modernising service management, improving efficiency, and enhancing user experience. Â
You’ll own end-to-end delivery, including design, integrations, data migration, and change.
Key Responsibilities
- Deliver the full project lifecycle (selection → implementation → operations) Â
- Lead cross-functional teams and vendors
- Manage risks, budgets, and delivery milestones
- Report to senior stakeholders and steering committees
- Ensure compliance with regulatory standards (e.g. CPS230, PCI-DSS)Â
About You
- Proven experienc...