Productivity Team Member

To support all activity within the Productivity Team, ensuring that all guest accommodation is allocated accurately, efficiently and in line with business priorities, guest requirements and operational availability. This team play a key role in delivering a smooth guest arrival experience by ensuring the right guests are placed in the right accommodation at the right time. This is a fixed term contract for maternity cover. Key Responsibilities Allocation accuracy rate. Reduction in check-in delays linked to accommodation readiness. Guest satisfaction scores relating to accommodation. Effective management of upgrades and occupancy optimisation. Minimal allocation-related complaints Skills, Knowledge & Expertise Allocate accommodation in line with booking requirements, guest requests and resort availability. Manage room/unit moves, upgrades and special requests. Optimise occupancy levels while balancing operational efficiencies Highlight opportunities in calendar to fulfil operationally ...