Production Planning & Client Relations Manager

Activités

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Oversee daily customer service operations including order entry, scheduling, updates, and issue resolution.

· Collaborate with Production, Planning, Purchasing, and Logistics teams to align customer orders with

production capacity and material availability.

· Lead weekly and daily production planning meetings; communicate priorities and constraints to internal

stakeholders.

· Monitor order progress and proactively address delays, bottlenecks, or capacity conflicts.

· Ensure accurate input and maintenance of customer purchase orders, forecasts, and delivery requirements.

· Analyze customer demand patterns to support forecasting and production planning.

· Improve processes involving order management, communication flow, and production schedule visibility.

· Manage escalations, customer comp...