Product Support Specialist

To grow Stryker's Joint Replacement business by promoting Hip and Knee products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise.

The Product Support Specialist – Manual & Robotic provides clinical product support to end users along with guidance and assistance during Mako surgical procedures.

Essential Duties & Responsibilities

• Always demonstrate outstanding ethics, treat customers and employees with respect, and represent the company in the best possible light.
• Communicate essential benefits of products and their clinical applications.
• Act with integrity and reactively deliver on commitments within the required timescales.
• Construct a basic business plan with input from mentor/manager.
• Develop rapport, understand the importance of relationships in selling, and use open questioning techniques to ascertain customer needs.
• Convert customer...