Product Support Manager — Build Scalable Support Desk

Grapehealth • zürich, zürich • Posted June 11, 2026

About the Role

Grapehealth in Zurich is looking for a Product Support Manager to build and enhance internal support operations. This role involves designing service desk infrastructure and ensuring efficient support systems. Ideal candidates should have 5 years of experience in product support and strong technical skills, particularly with modern ticketing platforms like Jira and Zendesk. The position offers a hybrid work environment, generous benefits, and an empowering workspace to foster innovation and teamwork.
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