Product Manager - Delivery & Installation Services

JD.COM • London, United Kingdom • Posted July 01, 2026

About the Role

We’re looking for an experienced Product Manager – Delivery & Installation Services to lead the design, optimisation, and operations of Joybuy’s integrated delivery and installation business across Europe. This role focuses on enhancing the last-mile and in-home service experience through systematic design, cross-functional collaboration, and continuous improvement initiatives.

What You’ll Do

  • Own the end-to-end product lifecycle for delivery and installation services — from business planning and product design to system optimisation and operations management.
  • Develop and implement service models for brand-authorised delivery and installation, ensuring alignment with market needs, local regulations, and partner standards.
  • Oversee front-end operations , collaborating with procurement, sales, and brand teams to optimise service quality, promotional strategies, and fulfilment coordination. <...