Process Platform Specialist

Responsibilities

1. Platform Administration & Maintenance Manage and maintain the Business Process Management (BPM) platform to ensure system stability, availability, and optimal performance. Administer user access, permissions, and system configurations, while monitoring data integrity and resolving issues affecting accuracy and performance.
2. Repository Structure & Standards Governance Oversee and maintain the BPM repository structure, including metadata standards, taxonomy, and modelling conventions, to ensure consistency, clarity, and alignment across the platform.
3. Reporting, Dashboards & Analytics Develop and maintain dashboards, reports, and analytics to enhance visibility of process performance and platform usage. Provide insights and data support to process teams and business stakeholders.
4. User Support & Enablement Deliver technical support, troubleshooting, and guidance to BPM users, analysts, and process designers. Conduct training se...