Principal Product Manager - Retention

Overview

You'll own one of Veygo's highest-impact customer portfolios, leading the experiences that keep customers protected, engaged and coming back. From renewals and retention to recovery journeys and reducing voluntary and involuntary churn, you'll build products that strengthen customer loyalty, increase customer lifetime value and drive sustainable business growth.

Role purpose

As Principal Product Manager, you'll have the autonomy to lead one of Veygo's most strategically important product portfolios. You'll define the strategy for retention, renewal and recovery, turning business ambition into bold product bets that deliver measurable customer and commercial outcomes. This is a leadership role built on influence, ownership and sound judgement. You'll bring Product, Design, Engineering, Data, Pricing and Underwriting together around the biggest opportunities, creating clarity from complexity and helping teams make faster, better decisions. Using c...