Predictive Insights Analyst
Autodesk • Denver, CO • Posted June 10, 2026
About the Role
**Job Requisition ID #**
26WD97837
**Position Overview**
We are building a flexible, high-leverage team responsible for detecting customer issues earlier and enabling the organization to act before they escalate. This team operates as a horizontal intelligence layer within the Predictive Support pillar, partnering
closely with Diagnostics, Customer Reliability, and Technical Account Management (TAM) to improve how the organization anticipates and responds to customer needs.
**Responisbilites**
+ Identify patterns across support data, telemetry, knowledge base usage, and TAM signals — surfacing issues before they become visible through any single source
+ Use AI to accelerate analysis, automate detection, and build lightweight systems and prototypes
+ Translate cross-system data into clear, actionable intelligence that defines what is happening, why it matters, and what should be done
+ Create repeatable systems for detectio...
26WD97837
**Position Overview**
We are building a flexible, high-leverage team responsible for detecting customer issues earlier and enabling the organization to act before they escalate. This team operates as a horizontal intelligence layer within the Predictive Support pillar, partnering
closely with Diagnostics, Customer Reliability, and Technical Account Management (TAM) to improve how the organization anticipates and responds to customer needs.
**Responisbilites**
+ Identify patterns across support data, telemetry, knowledge base usage, and TAM signals — surfacing issues before they become visible through any single source
+ Use AI to accelerate analysis, automate detection, and build lightweight systems and prototypes
+ Translate cross-system data into clear, actionable intelligence that defines what is happening, why it matters, and what should be done
+ Create repeatable systems for detectio...